THE GENERAL KYOTO Shijou Shinmachi

We have stayed at nearly 20 different hotels over the last few years of travelling to Japan, but this has been the best one yet! - Location is perfect, as it is situated on a quiet street so we always felt well rested, but only a 5 minute walk to Nishiki Market, Life supermarket, and plenty of shopping, department stores, and restaurants within walking distance. We barely needed to take public transit - Very clean and calming atmosphere, right from the moment you step in. Everything is thoughtfully and tastefully decorated and designed with comfort, quality, and elegance in mind. Even the hotel bathrooms were stunning and spotless! - Hotel amenities were excellent! Elevators were nearly instant as there are fewer guests in a boutique hotel. The lounge was the best we’ve ever experienced, with a generous selection of snacks and drinks in a quiet and relaxing environment - Rooms are very spacious and had plenty of space for luggage. Bathrooms are beautifully appointed and feel like a spa - ample counter space, split bathroom design, and relaxing rain shower - Small thoughtful details show a commitment to quality, such as plush slippers, high quality teas from our favourite Ippodo Tea in the room - Staff was so wonderful and treated us with so much warmth and consideration! They moved our luggage to our rooms for us prior to us checking in, and even helped my mother in law prepare fruit for us! We have never experienced service that went above and beyond like this - thank you very much for making our trip so wonderful and memorable, our whole family is grateful! We hope to stay here again soon!

Large very comfortable rooms, with roomy rain shower. Staff are excellent. Breakfast was tasty and filling. Separate lounge area for guests is a plus.

There are so many things to like about this hotel: - Price is right for what it offers. - Staff are extremely helpful and kind. - Location is walking distance from the nearest subway station and the shopping district. - Two coin laundries on the 1st Floor. - Room contains everything that we needed for our one week trip. - Lounge is opened to all guests on the 2nd Floor from 12:00 to 22:00 for free refreshments (photos shared are of that area). - As an added bonus, they allowed us to keep our luggage at the hotel after check out so that we can do some last minute exploring before flying out at midnight.

We booked the Japanese room for 3 people and it was really 😍 beautiful. The beds were very comfortable, and the room had a few power sockets near the beds, very convenient. The location is good. About 300m from Nishiki and near to our favorite halal ramen restaurant. Train station is within walking distance. There is no kitchenette in the room, but they have a laundry room behind the lobby.

Wonderful boutique hotel in a great location, central but off the main tourist craziness. Very large room and great large bathroom for Japanese standards. Sink was within the bathroom but still separate from shower and toilet, we appreciated this. There was also a large open wardrobe. Staff is usually friendly in Japan, but the General Kyoto people were particularly endearing and spoke exzellent English. We didn't mind the non-transparent windows, the room was still very bright. The breakfast is absolutely fine, we got it on the first morning and went out on the second day. There are also a lot of nice restaurants and cafes in the area.